To report potential fraud of your Chambers Bank account or debit card,
contact us at [email protected] or call 1-800-603-1226.


Pick Your Topic of Interest

Whether you are looking for tips for keeping our identity safe, tricks to avoid when shopping online, or justhave questions on how to keep your money secure, we've got the answers for you.

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Safeguarding Information
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Online Security
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Scams of Today
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Safeguard Your Information

  • Do not reveal personal identifiers unless you know how they will be used or shared.
  • Deposit outgoing mail at the post office and remove delivered mail immediately.
  • Carry only the identification and bank/credit cards you actually need.
  • Do not give out personal data over the phone, through the mail or on the Internet unless you have initiated the contact.
  • Shred or tear up your charge receipts, credit cards solicitations, expired cards, statements, checks or other sensitive personal information.
  • Only give your Social Security number only when absolutely necessary. Chambers Bank will NEVER call our customers requesting account information, personal information or credit card numbers.
  • If you believe your Chambers Bank account information may have been compromised, please contact us immediately to assist you in protecting your assets and your identity.
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Protect Yourself from Online Scams

  • Don’t send gift cards as payment for purchases or agree to purchase gift cards for someone you don’t know.
  • Don’t provide your bank account number or other personal information via email or text; do not provide it via phone unless you initiated the contact.
  • Never trust caller ID; if the caller has identified themselves as someone you trust, hang up and call them back to verify identity.
  • Don’t click on links or attachments via email or text unless you initiated the contact.
  • Never give an unsolicited caller remote access to your computer.
  • Don’t wire money to unknown people or businesses. Scammers may pose as government officials or relatives when asking you to wire money, so make sure you’re sending the funds to someone you trust.
  • Never feel pressured to act immediately on a request for money, gift cards or information.
  • Don’t pay someone upfront who promises to return and complete a task (yard clean up, roof repair, etc.).
  • If you’re unsure about a request for money or personal information, call us. We’re here to help you keep your information and your money safe.

Want to know more?


Take Control of Your Finances

Explore some of the other ways Chambers can help you manage your money.

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SecurLock Equip

With our SecurLOCK Equip app, you can receive a text alert every time your debit card is used, or limit the alerts to transactions over a specific dollar amount. Either way, you’ll know if someone else is using your card. And you can control your card from the app too, shutting down any fradulent activity immediately.

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Online Banking

Gain access to your accounts anytime and from anywhere using Chambers online or mobile banking solutions. You'll even have the power to pay bills, transfer money, complete mobile deposits, and a whole lot more!

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By enrolling in eStatements, you can reduce the risk of having your banking information in your mailbox or the trash can, where it could be stolen.

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