An upgraded digital banking experience is coming this fall!
Chambers Bank is rolling out the "green" carpet for an exciting debut: our improved digital banking platform hits the screens on Monday, October 27! This isn’t just an update—it’s an elevated experience starring upgraded features, smarter design, and seamless access to the tools you use every day.
Coming Attractions:
Sleek New Interface
Easier navigation and a modern look that puts everything you need front and center.
Better Budgeting
Be in total control of your finances with Goals, Personal Finance, and Credit Savvy.
Smarter Security Features
For banking that’s both bold and secure.
Enhanced Card Controls
Freeze, unfreeze, and manage your debit card like a pro.
Convenient Switch Center
Easily update your direct deposit and payment method for subscription services—all from one convenient place!
More Self-Service Options
Get more done, any time, from anywhere.
Cue the Q&A!
We’re setting the stage for smoother banking. Here’s what you need to know.
Yes.
- Make sure you have a recent version (last two released) of Google Chrome, Mozilla Firefox, or Apple Safari, or the latest version of Microsoft Edge.
- Please ensure your contact information is up to date in our system. You can update your contact information by logging in to your current Online Banking account from a desktop computer. After you've logged in, select All > Settings > Email and Phone Numbers. If you need assistance, contact us. We're always happy to help!
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You will log in using your current username and password—you will no longer enter a company ID. You will be asked whether you want to receive your Secure Access Code by text or phone call. Simply follow the on-screen prompts to enter your Secure Access code and finish logging in.
To avoid delays in accessing the new platform, please ensure your contact information is up to date in our system prior to October 27.
No. Once you have set up an initial access code, you will have the option to register your computer or device. Once your computer or device is registered, you will skip the secure access code requirement when you log in again.
Yes, at initial login, you will have access to 13 months of transaction history. Over time, the system will hold up to 24 months of transaction history.
You will continue to have access to 18 months of eStatements.
Yes. Any transactions (e.g. recurring transfers, bill payments) you have scheduled in our current online/mobile banking system will be carried over to the new platform and processed as normal.
Bill Pay will have an updated look with added features, but your existing setup will carry over automatically. Simply log in to Digital Banking, open the “Transfers & Payments” tab, and select “Bill Pay.” You’ll find all of your payees, scheduled payments, and templates ready to go—no extra steps needed.
It depends on your device.
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Apple users: If your app updates automatically, no action is needed—just follow the new login steps after conversion. Otherwise, manually update the app.
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Android users: You’ll need to delete the current app and download the new version after conversion.
Our crew is rolling out the green carpet to ensure a seamless experience. Stop by any branch for hands-on demonstrations and personalized assistance, or reach out to our Customer Care team:
1-800-603-1226 or (479) 495-2236
Monday–Thursday: 8:00am–5:00pm
Friday: 8:00am–5:30pm
Saturday: 9:00am–1:00pm
Se habla español.
Why the "Green" Carpet Treatment?
Because you deserve a digital experience that matches the care and convenience you get at every Chambers Bank location. We’ve taken your feedback, added a touch of magic, and created a banking experience that’s ready for its close-up.
Get Ready for Opening Day
Stay tuned for sneak peeks and helpful tutorials as we roll out everything you need to make the switch seamless on October 27. Until then, mark your calendar—because the future of digital banking at Chambers Bank is coming soon to a device near you.
Looking for information about the exciting upgrades coming to Digital Banking for Business?