A customer recently received a very convincing text from an 800 number saying there were over $400 in Apple charges on her account. She replied “No” to confirm she didn’t make the charges.
Shortly after, she got another text with a “security code” and a call from someone claiming to be with law enforcement. They told her:
- They could see all of her banking transactions
- The bank and she were under FBI investigation
- They had access to bank camera systems
- She needed to withdraw $20,000 and meet them at a specific branch
THIS WAS A SCAM. Thankfully, she contacted us before handing over the money.
REMEMBER:
- Never give out personal info, codes, or withdraw money based on a phone or text request
- Call us directly if you receive a suspicious message
- We will NEVER ask you to withdraw cash to “help with an investigation”
Stay safe and always trust your instincts—if something feels off, it probably is.